Lost & Found works with on-demand suppliers, and we only produce items when we get an order, avoiding textile waste from overproduction. Our printing partner’s high-quality printing tech creates almost no wastewater and uses less energy than standard industry printers.

All of our products are printed using the direct-to-garment (DTG) technique, where ink is first sprayed directly onto the garment and then absorbed into the fabric. It’s like printing on paper but on clothing. We use Kornit printers that generate almost zero wastewater and use less energy than standard industry printers, which lowers our carbon footprint.

The inks our printing partner uses for printing are Oeko-TexTM certified, vegan, water-based, and free of harmful chemicals

It takes 2-7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but typical shipping times are:  

USA: 3-​4 business days  
International: 5-15 business days 

You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at support@lostandfoundthreads.com.

Because each product is made to order for you, we don’t currently offer returns and exchanges. However, if there’s something wrong with your order, please let us know by contacting us at support@lostandfoundthreads.com.

Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at support@lostandfoundthreads.com. with photos of the wrong or damaged items, and we’ll sort that out for you!